Arkansas Division of Workforce Customer Service Complaints Department

The Arkansas Division of Workforce Services (ADWS) is a state agency that works to ensure Arkansans have access to the resources they need for successful employment. ADWS provides employers with qualified employees, assists job seekers in finding work through local offices, and offers career counseling services. The organization also administers unemployment insurance benefits programs during times of high unemployment rates and helps connect dislocated workers with re-employment assistance such as skills assessments or retraining options. Furthermore, ADWS partners with community organizations across the state on initiatives designed to help low income families become self-sufficient by providing education about financial literacy topics like budgeting basics and credit management.