Complaint Department Numbers and Emails

BT Group Customer Service Complaints Department

Complaint Department Numbers and Emails


About BT Group

BT Group is a British multinational telecommunications services company based in London, United Kingdom. It has operations spanning 180 countries and is the leading provider of fixed-line, broadband and mobile services in the UK. BT Global Services provides networked IT solutions worldwide while its managed security solutions protect businesses around the globe. The group operates four main divisions: Consumer (including retail), Enterprise & Public Sector, Wholesale & Ventures as well as Openreach which manages access to networks across Britain’s telecoms infrastructure including fibre optic cables that connect homes with high speed internet connections.

What is BT Group's phone and customer care email?

You can call BT Group’s customer service phone number at +44 207 356 5000 and you can email their corporate office at

What is BT Group's corporate address?

BT Group’s corporate address is BT Group plc, BT Centre, 81 Newgate Street, London,, England, EC1A 7AJ, United Kingdom.

What's the best time to contact them?

The most convenient time to get in touch with BT Group is Monday through Friday, 8am-6pm (British Standard Time).

Other Similar Companies

BT Group Reviews

How do I know I can trust these reviews?

AVCNET is a company, not a governmental agency. We may receive paid placement and/or affiliate commissions in our posts. The content on and its related channels, including videos, images and social media postings, are for information purposes only. They should not be construed as professional advice from qualified professionals. Please consult with your investment advisors before making any financial or investment decisions.

AVCNET is not a government agency and may be compensated by companies displayed.