Complaint Department Numbers and Emails

Buffalo Trace Customer Service Complaints Department

Complaint Department Numbers and Emails


About Buffalo Trace

Established in 1787, Buffalo Trace Distillery is a renowned distiller located in Frankfort, Kentucky. For more than two centuries they have been producing whiskey and other spirits such as vodka (Pappy Van Winkle’s Family Reserve Vodka), gin and rum. Their flagship product is the award-winning Buffalo Trace Straight Kentucky Bourbon which has won numerous awards from international competitions over its long history. Other popular brands of bourbon include Eagle Rare 10 Year Old Single Barrel Bourbon Whiskey, Blanton’s Original Single Barrel Bourbon Whiskey and Sazerac Rye Whisky; all distributed worldwide by this historic company.

What is Buffalo Trace's phone and customer care email?

You can call Buffalo Trace’s customer service phone number at (866) 729-3722 and you can email their corporate office at

What is Buffalo Trace's corporate address?

Buffalo Trace’s corporate address is Buffalo Trace Distillery, 113 Great Buffalo Trace, Frankfort,, Kentucky, 40601, United States.

What's the best time to contact them?

You can reach Buffalo Trace from Monday to Friday, between 8:30am and 4:00pm Eastern Standard Time.

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