Complaint Department Numbers and Emails

Japan Candy Box Customer Service Complaints Department

Complaint Department Numbers and Emails


About Japan Candy Box

Japan Candy Box is the perfect way to experience a variety of Japanese treats right at your doorstep. Every month, you’ll receive 8-10 full size items from popular brands such as Meiji, Glico, Lotte and more! The boxes contain both sweet and savory snacks like chips or crackers along with gummies, chocolates and hard candies. Plus there are special seasonal editions available throughout the year for an even more unique tasting adventure!

What is Japan Candy Box's phone and customer care email?

You can call Japan Candy Box’s customer service phone number at +8 525 487 3996 and you can email their corporate office at

What is Japan Candy Box's corporate address?

Japan Candy Box’s corporate address is Japan Candy Box, 6-20-206 Rokuban-cho, Chiyoda-Ku,, Tokyo, 102-0085, Japan.

What's the best time to contact them?

If you need to get in touch with Japan Candy Box, their customer service team is available Monday through Friday from 9am-5pm JST (Japan Standard Time).

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