Complaint Department Numbers and Emails

JapanCrate Customer Service Complaints Department

Complaint Department Numbers and Emails


About JapanCrate

JapanCrate is an international subscription service that sends out monthly boxes of Japanese snacks, candies and other items. Each box contains 8-10 full sized products from Japan such as Hi-Chew, Pocky sticks or Kit Kats plus special finds like DIY kits or limited edition flavors. Customers can pick between three different crate sizes (Original Crate, Premium Crate & Ultimate Crate) based on their budget and preferences. Additionally the company provides an online store where customers can buy individual items without subscribing to any crates.

What is JapanCrate's phone and customer care email?

You can call JapanCrate’s customer service phone number at (424) 209-9746 and you can email their corporate office at

What is JapanCrate's corporate address?

JapanCrate’s corporate address is Japan Crate, LLC, 11111 Jefferson Blvd #5202, Culver City,, California, 90230, United States.

What's the best time to contact them?

If you need to get in touch with JapanCrate, the best time is during their regular business hours of Monday through Friday from 9am-5pm Pacific Standard Time.

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