Complaint Department Numbers and Emails

Smoky Mountain Knife Works Customer Service Complaints Department

Complaint Department Numbers and Emails


About Smoky Mountain Knife Works

Founded in 1973 by Bill and Joyce Waddell, Smoky Mountain Knife Works (SMKW) is a family-owned business based out of Sevierville, Tennessee. Over the years SMKW has grown to become one of the largest knife retailers worldwide with over 30,000 products from more than 700 brands available for purchase online at or through their four retail stores located throughout East Tennessee where customers can shop an extensive selection of knives for hunting & outdoor activities as well as kitchen cutlery sets and pocketknives; sharpening services are also offered on site.

What is Smoky Mountain Knife Works's phone and customer care email?

You can call Smoky Mountain Knife Works’s customer service phone number at (800) 251-9306 and you can email their corporate office at

What is Smoky Mountain Knife Works's corporate address?

Smoky Mountain Knife Works’s corporate address is 2320 Winfield Dunn Pkwy, Sevierville,, TN, 37876, USA.

What's the best time to contact them?

To contact Smoky Mountain Knife Works, the best time is Monday to Friday between 8am and 5:30pm Eastern Standard Time.

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