Complaint Department Numbers and Emails

Thorntons Customer Service Complaints Department

Complaint Department Numbers and Emails


About Thorntons

Founded in 1911, Thorntons is a British chocolatier and confectionery retailer with over 200 stores throughout the UK. Additionally, their online shop offers customers around the world access to its products including chocolate boxes, gift sets, hampers and personalized gifts for any occasion – birthdays, anniversaries or just because! For seasonal celebrations such as Easter or Christmas they also provide special selection boxes.

What is Thorntons's phone and customer care email?

You can call Thorntons’s customer service phone number at +44 177 352 6444 and you can email their corporate office at

What is Thorntons's corporate address?

Thorntons’s corporate address is Thorntons Limited, 889 Greenford Road, Greenford,, England, UB6 0HE, United Kingdom.

What's the best time to contact them?

To contact Thorntons, it is best to do so during their business hours which are Monday through Friday from 8:00am – 5:30pm Eastern Standard Time.

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